Email conversation
| From | Linda Sawyer |
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| To | Me |
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| Subject | Problems opening windows within web pages |
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| Date | 5 February 2004 17:25 |
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Hi there
I hope you can help me, at the moment any web page i go on, eg,
hsbc personal banking page after putting in user id it should open up a
window to put in certain answers to security questions but the window is
always blank and coming up with the following message Problems with this
web page might prevent it from being displayed properly or functioning
properly withdetails line: 108 char: 4 errow. 'pibwin' is null or not an
object code: o and all this is in a yellow triangle in the bottom left
hand corner with a ! on it This happens every time i go onto a website
that needs to open another window for more info. Please please can you
help as no-one seems to know what the problem is.
Cheers Linda
| From | Me |
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| To | Linda Sawyer |
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| Subject | Re: Problems opening windows within web pages |
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| Date | 5 February 2004 21:44 |
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Linda,
The error relates to a JavaScript that is failing to run properly. From
the wording on the error message and little yellow warning triangle, I
assume you are using Internet Explorer on Windows.
If only one page had that problem, I would say there was a problem with
the site. But as you have the problem with every site that tries to open
popup windows, I am guessing you have installed a popup blocker - or maybe
an extra toolbar, and the popup blocker component is not working properly.
If you or anyone else has installed a popup blocker on your computer, I
suggest you uninstall it.
You can see what programs you have installed by looking in
'add/remove programs' in your computer's control panel (type
'add/remove programs' in Start - help).
You may also be using a proxy service that adds popup blocking.
If you do not have a popup blocker installed, or if uninstalling it does
not fix the problem, I suggest you re-install your browser:
http://www.microsoft.com/ie/ If that still doesn't help, let me know and I
will see if I can think of anything else.
If you are using AOL, then I suggest you contact their technical support
for more advice.
If you still want to be able to use a popup blocker, I suggest you try
using a different browser (http://www.mozilla.org and http://www.opera.com
both offer browsers with inbuilt popup blockers)
hope this helps you fix the problem
Mark 'Tarquin' Wilton-Jones - author of http://www.howtocreate.co.uk/