Stephanie Floyd

Stephanie,

> our company logo be associated as someone's favorite icon display when
> they save our website to their favorites.

Simple. Create a .ico file of your logo that is 16 pixels by 16 pixels, and
save it as http://yoursite.com/favicon.ico
Most browsers will then use that icon when saving a favourite or bookmark.
To create the .ico file, search the web for 'icon editor' - a lot of them
are rubbish, but there are enough good free ones around.

Most browsers (not Internet Explorer) will allow you to save it in a
different location to the default one, if you put this in the head of each
page:
<link rel="shortcut icon" href="/someotherdirectory/favicon.ico">

> how to perform this task to get our logo displayed as the internet icon
> instead of the "e" for internet explorer.

I assume you mean the icon displayed in the browser's address bar (not, for
example, the icon displayed on the user's desktop).

As long as you save it as /favicon.ico, IE will use it when saving a
bookmark. IE 7 and all other browsers that support favicons will also
display it in the address bar and/or tab bar while the page is loaded. IE 6
and earlier can only use it for favourites, and cannot display icons in the
address bar.


Mark 'Tarquin' Wilton-Jones - author of http://www.howtocreate.co.uk/

Stephanie,

> Okay I used a free software program on the internet that created our logo
> as our icon and its saved to my desktop so how do I get it on the internet?

make sure it is called favicon.ico and use whatever program your webmaster
tells you to use to upload it. This will probably be an FTP client, and you
will need to know your FTP username and password to upload it. I am afraid
this will depend entirely on how your server is set up, so you will need to
ask your webmaster for more details.


Tarquin

Stephanie,

> talked to them yesterday to have them upload this they had me upload to this
> 16x16 little icon that displays in the left hand corner of our website.

Yes, saw that, it does look very strange ;)
You should remove it again.

> I have access to our website and have uploaded this image to our image
> folder,

OK, this was the problem. You uploaded it here:
http://www.nameofsite.com/logo.ico
You need to upload it here instead:
http://www.nameofsite.com/favicon.ico

I am guessing here, but it appears that your site is mirrored here as well:
http://site.otherhost.com/somefolder/
so it will probably also work if you upload it here:
http://site.otherhost.com/somefolder/favicon.ico

> if I give you our website name and my number can you walk me through this
> process?

I already found your site (assuming http://www.nameofsite.com/ is the real site)
- both locations :)
But sorry, phone calls are not an option, especially not from UK.

Stephanie,

> Here is the source image that is in my header file on my home page: do I
> need to edit this?
>
> <a href="http://site.otherhost.com/somefolder/"><img
> src="http://site.otherhost.com/somefolder/logo.ico"
> border="0" alt="
> Progressive Engineering" /></a>

Yes, remove that from the page.

As for your upload problem, you can probably get away with just renaming
that logo.ico file to favicon.ico

Note that it will never work the way you want on your mirror site
(http://site.otherhost.com/somefolder/), since that uses
a subdirectory (and the hosting service will probably not let you create it
in the root folder). It will only work on the real site:
http://www.nameofsite.com/

I am not sure why your site is available in those two separate places, but
no doubt this is not helping with your confusion.

> Can I call you

Sorry, no. If you need someone to talk you through this over the phone, call
your webmaster, and ask them how to upload a file to this location:
http://www.nameofsite.com/favicon.ico

As long as you are specific that you want to create that file, they should
be able to tell you what to do.

Stephanie,

> Good afternoon. Okay I have deleted that from our header file on progressive
> engineering 2. Now all I need our webmaster to do is upload the icon I have
> on my desktop to that address and it should work? 

Yes. Then the main URL (www.nameofsite.com) should work.